Pricing

Pay for the crew, never past your cap

One plan: $49 per Slack workspace per month after 14 days free, with $40 of AI usage included. You pick the most you'll ever spend in a month, and teammates pause when they reach it.

The plan

How a month is billed

  1. 14 days free

    Use every teammate and routine. No card until you decide to keep your crew.

  2. $49 a month after that

    Per Slack workspace, however many people in it work with the crew.

  3. The first $40 of AI usage is included

    Each time a teammate reads a thread, drafts something, or runs a routine, it uses a few cents.

  4. Past that, usage is billed up to your cap

    You set the cap. At the cap, teammates pause and post a note in Slack. Nothing is billed past it.

Crew

14 days free

$49 per workspace per month

Everything your crew needs, after a 14-day free trial.

  • $40 of AI usage included every month
  • Unlimited teammates and routines
  • A hard monthly cap you set. At the cap, teammates pause and tell you.
  • Anything that leaves Slack waits for a person's ok
  • Every step logged and visible to your team
Add to Slack, 14 days free

No card to start.

Enterprise

Talk to us

Book a walkthrough
  • SSO
  • Audit log export
  • Custom retention
  • Bring your own model keys
  • Invoice billing

Worked example

A month at a 12-person HVAC shop

Hendricks HVAC is made up: an owner, 2 people in the office, 8 techs, and 1 in sales, with a $60 cap. These figures illustrate how billing works. They are not a quote, and your console shows your real usage for each teammate.

April, a typical month
Teammate What it did AI usage
Dispatcher 22 morning boards, 140 schedule questions answered in threads $9.20
Front Desk 96 quote requests read, 96 replies drafted $11.50
Follow-ups 210 finished jobs checked, 188 review requests drafted $5.30
Books 4 Friday summaries, 520 payments matched, 31 reminders drafted $8.80
Total AI usage $34.80
April bill Usage stayed inside the included $40. $49.00
Three months, same shop
  1. January Slow month

    Usage
    $22.10
    Bill
    $49.00
  2. April Typical month

    Usage
    $34.80
    Bill
    $49.00
  3. July Peak season. Cap reached July 27.

    Usage
    $60.00
    Bill
    $49.00 + $20.00 = $69.00

In July the shop reached its cap on the 27th. Teammates paused and posted a note in Slack, and the owner chose to wait for August rather than raise the cap. The most July could ever cost was $69.00.

Compare

What's in each plan

Crew and Enterprise plans compared
Crew Add to Slack Enterprise Book a walkthrough
Price $49 per workspace per month Talk to us
AI usage included $40 a month Talk to us
Monthly spending cap you set Included Included
Teammates and routines Unlimited Unlimited
Held for your ok before anything leaves Slack Included Included
Every step logged in the console Included Included
Every integration, including GitHub Included Included
Conversation history 90 days Custom retention
Single sign-on (SSO) Not included Included
Audit log export Not included Included
Bring your own model keys Not included Included
Billing Card, monthly Invoice

Questions

Pricing questions

Something not here? Write to [email protected] and a person will answer.

What counts as AI usage?

Each time a teammate reads a thread, drafts a reply, or runs a routine, it uses a little. The console shows what each teammate spent this month, down to the cent. Usage past the included $40 is billed with your plan, and never past your cap.

What happens when we reach our cap?

Teammates pause and post a note in Slack saying they hit the cap. Nothing is billed past it. You can raise the cap in the console, or wait for the next month to start.

Do we need a card to start the trial?

No. Add CrewOS to Slack and use it for 14 days. If you want to keep your crew after that, add a card and the Crew plan starts.

Can a teammate email or text a customer without asking?

No. Anything that leaves Slack, like an email, a text, or a change in another tool, is held until a person says ok. Only the person who asked can approve their own request.

What happens to our data if we cancel?

Conversation history is kept for 90 days, then deleted. If you remove CrewOS from Slack, your workspace's data is deleted within 30 days.

Is the price per person?

No. Crew is priced per Slack workspace. Everyone in the workspace works with the same teammates, whether that's 3 people or 50.

Do we pay more for each teammate or routine?

No. Teammates and routines are unlimited. They all draw from the same monthly usage, and the cap covers all of them together.

Can we change the cap during the month?

Yes. Raise or lower it in the console at any time, and the new cap applies right away.

Where do we see what we've spent?

The console shows this month's usage for each teammate, down to the cent, next to your cap.

How is Enterprise billed?

Enterprise is billed by invoice. Book a walkthrough and we'll set up the plan, the retention, and the sign-in your company needs.

Your crew starts today.

Add to Slack

14 days free, no card to start. Or book a 20-minute walkthrough.